F
Freemo
Unclaimed Business
F
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.9|8 Reviews
Jun '25 - May '26
5(12.5%)
4(12.5%)
3(0%)
2(0%)
1(75%)
5(12.5%)
4(12.5%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Freemo
Freemo has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Freemo across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFO
RD
RAHUL D
1 reviews | Active since Jan 2020
1 Feb 2026, 07:08
Bad business ethics
Advice: DO NOT SUPPORT I waited since April 2025 as I like to keep companies open as 1 bad review can break the company’s image, however, it seems as if this company does not care as I have been begging for my refund. Warning: Do not pay for delivery as they will never deliver and the sizes do not match the specs. I ordered the wood and delivery never happened, I wanted to work on this on the easter weekend and they asked me to arrange with a private person who they suggested as that individual would deliver before them. I asked them to make the arrangements as I didn’t know the individual. I had to pay the private person and I’m still waiting for my delivery refund. The initial delivery was ridiculous and they reduced it, however, it didn’t seem as if they had capacity to deliver in any case. The payment was made on 10 April 2025, confirmation provided that they received the payment was on 14 April, 17 April they assisted to get a private person to deliver, I immediately raised that the 38x114 was 6M instead of 6.6M. Since then I’ve been pulling my hair out to get a refund, compare the invoice to the pictures of the items delivered.
Helpful (0)
|Replies (0)RD
RAHUL D
1 reviews | Active since Jan 2020
1 Feb 2026, 07:08
Bad business ethics
Advice: DO NOT SUPPORT I waited since April 2025 as I like to keep companies open as 1 bad review can break the company’s image, however, it seems as if this company does not care as I have been begging for my refund. Warning: Do not pay for delivery as they will never deliver and the sizes do not match the specs. I ordered the wood and delivery never happened, I wanted to work on this on the easter weekend and they asked me to arrange with a private person who they suggested as that individual would deliver before them. I asked them to make the arrangements as I didn’t know the individual. I had to pay the private person and I’m still waiting for my delivery refund. The initial delivery was ridiculous and they reduced it, however, it didn’t seem as if they had capacity to deliver in any case. The payment was made on 10 April 2025, confirmation provided that they received the payment was on 14 April, 17 April they assisted to get a private person to deliver, I immediately raised that the 38x114 was 6M instead of 6.6M. Since then I’ve been pulling my hair out to get a refund, compare the invoice to the pictures of the items delivered.
0
Replies (0)WS
Walid S
1 reviews | Active since Jan 2020
15 Jan 2026, 06:53
Bad owner behavior
They not ownest what ever you buy from there is mistake and they take your money and only promise. Since 2023 they say they will pay my money which they take with **** invoices. I have all the chat even they sent for me coruier waybill. The stuff on his way .and we find the waybill going china .the owner son in the branch of main reef road in Johannesburg full of lies and tricks .I did mange 2 other factory owner also have same problem with them .all sms we kept and soon iam gona publish it in news paper under my own cost to warning the people .they cant take me to court because of thier guilt .but I will take them .also going to file complaint in all government sectors to investigate the matter .all prove available for hello peter if they request it
Helpful (0)
|Replies (0)WS
Walid S
1 reviews | Active since Jan 2020
15 Jan 2026, 06:53
Bad owner behavior
They not ownest what ever you buy from there is mistake and they take your money and only promise. Since 2023 they say they will pay my money which they take with **** invoices. I have all the chat even they sent for me coruier waybill. The stuff on his way .and we find the waybill going china .the owner son in the branch of main reef road in Johannesburg full of lies and tricks .I did mange 2 other factory owner also have same problem with them .all sms we kept and soon iam gona publish it in news paper under my own cost to warning the people .they cant take me to court because of thier guilt .but I will take them .also going to file complaint in all government sectors to investigate the matter .all prove available for hello peter if they request it
0
Replies (0)AX
Anonymous X
1 reviews | Active since Jan 2020
31 Oct 2025, 09:04
What can you say about the worst management besides shake your head in shame that they are unfortunately human. Management hide behind their staff to do their dirty deals. Management smile during deals agreed but follow through is non existent and staff h
Proudest ******* ...management hide behind their staff to do their dirty doings to people.
Helpful (0)
|Replies (0)AX
Anonymous X
1 reviews | Active since Jan 2020
31 Oct 2025, 09:04
What can you say about the worst management besides shake your head in shame that they are unfortunately human. Management hide behind their staff to do their dirty deals. Management smile during deals agreed but follow through is non existent and staff h
Proudest ******* ...management hide behind their staff to do their dirty doings to people.
0
Replies (0)AB
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AB
Adele B
1 reviews | Active since Jan 2020
22 Jul 2025, 07:59
POOR QUALITY - POOR SERVICE -
If here was an option for ZERO star I would choose that I wanted foam for my lounge suite and I expected to get the correct advice. I informed them what I wanted and send photos and also a cutting list. First it took forever after I made payment. I was very clear for what it was as well the quantity - i send a courier to collect and was shocked when the foam arrived. 1. It was the most horrible quality. It was supposed to be bonded foam but the pieces were already falling off and I knew this was not going to last me a week 2. It was not cut accordingly to the cutting list. I said 5 pieces so I got 2 pieces and a large 3rd piece. None once was I informed - Every time we spoke I referred to 5 pieces 3. It was not bonded as I know how bonded foam is done and it was soft 4. When I send photos and complained I was told oh sorry mam I see and we will get back to you. I wanted the correct foam but they insisted on rather a refund. 5. They wanted me to return it and I said they can collect because I refuse to pay a courier again 6. I was given the run around every time a new contact. I told them I was so exited, I saved a long time and I was trusting that they know their products and should have advised me if something was not right instead of taking my money and just don't care 7. No I'm being ignored. its a month and still no response. and I'm sitting with foam which is worthless and money out of pocket 8. DO NOT TRUST THEM DO NOT BUY FROM THEM -
Helpful (0)
|Replies (0)AB
Adele B
1 reviews | Active since Jan 2020
22 Jul 2025, 07:59
POOR QUALITY - POOR SERVICE -
If here was an option for ZERO star I would choose that I wanted foam for my lounge suite and I expected to get the correct advice. I informed them what I wanted and send photos and also a cutting list. First it took forever after I made payment. I was very clear for what it was as well the quantity - i send a courier to collect and was shocked when the foam arrived. 1. It was the most horrible quality. It was supposed to be bonded foam but the pieces were already falling off and I knew this was not going to last me a week 2. It was not cut accordingly to the cutting list. I said 5 pieces so I got 2 pieces and a large 3rd piece. None once was I informed - Every time we spoke I referred to 5 pieces 3. It was not bonded as I know how bonded foam is done and it was soft 4. When I send photos and complained I was told oh sorry mam I see and we will get back to you. I wanted the correct foam but they insisted on rather a refund. 5. They wanted me to return it and I said they can collect because I refuse to pay a courier again 6. I was given the run around every time a new contact. I told them I was so exited, I saved a long time and I was trusting that they know their products and should have advised me if something was not right instead of taking my money and just don't care 7. No I'm being ignored. its a month and still no response. and I'm sitting with foam which is worthless and money out of pocket 8. DO NOT TRUST THEM DO NOT BUY FROM THEM -
0
Replies (0)TN
Thoko N
1 reviews | Active since Jan 2020
3 Jun 2025, 03:19
Bad customer service I have ever experienced
I placed an order on the 23rd of May 2025 at the Langlaagte branch and it has been an extreme exercise trying to track my order. The two working days processing put out on their site is a lie . The tracking option is also useless as there are no updates there . Their call center is always not available , spoke to some guy and promises to call back and never does....on whatsapp they blue tick you and at this point I want a refund. If you want to waste your time,airtime, data and money order there. Poor service
Helpful (0)
|Replies (0)TN
Thoko N
1 reviews | Active since Jan 2020
3 Jun 2025, 03:19
Bad customer service I have ever experienced
I placed an order on the 23rd of May 2025 at the Langlaagte branch and it has been an extreme exercise trying to track my order. The two working days processing put out on their site is a lie . The tracking option is also useless as there are no updates there . Their call center is always not available , spoke to some guy and promises to call back and never does....on whatsapp they blue tick you and at this point I want a refund. If you want to waste your time,airtime, data and money order there. Poor service
0
Replies (0)