Bad customer service I have ever experienced

I placed an order on the 23rd of May 2025 at the Langlaagte branch and it has been an extreme exercise trying to track my order. The two working days processing put out on their site is a lie . The tracking option is also useless as there are no updates there . Their call center is always not available , spoke to some guy and promises to call back and never does....on whatsapp they blue tick you and at this point I want a refund. If you want to waste your time,airtime, data and money order there. Poor service