Incompetent and Unprofessional Service

<p>A month ago I called French Spare Parts Silverton branch as I was looking for brake pads for my Renault Clio. They told me they have them and I should bring my car there. I took a day off from work and went to the shop, the salesman just looked at my car and gave me the brake pads. Mind you he didn't explain to me that I must fit them there. I took the brake pads and went to buy and fit tyres elsewhere.. The reason I did not fit the brake pads there was because I was going to change all my tyres the same day, and I could do wheel alignment and balancing. The guy who works at a tyre shop tried to fit in the pads but he realised that they were wrong. I then bought the brake pads at the tyre shop as I did not have enough time to go back to Silverton and get the correct ones. When I went to take them back they told me they can only give me the correct ones and not my money back. I feel like I was being panished for their incompetence. They were not willing to give me my money back and won't admit to their mistake. Although they gave me a voucher which i do not think I will use it, I needed my money back. I will not recomment them to anyone.</p>