UNPROFESSIONAL AND NEGLIGENT BEHAVIOR BY HEALTHCARE PROFESSIONALS AT THE GROENKLOOF DYALISIS CENTRE

I'm distraught and disgusted to report the neglect and poor service that your staff members are providing to us.

My Wife has been dyalising for 8 years and yearly we are paying your Groenkloof branch in the region of R400k. Her catheter has been damaged and replaced too many times due to the neglect received from some of the nurses there and no one seem to care.

On Friday 24 November 2022, Her catheter whis was replaced 3 months ago was *****ed with a needle and the unit manager advised that the Carter must be patched up using silicone. Notwithstanding the risks of infections.

On the morning of 28 November 2022, my wife did not dialise for the required duration as her catheter didn't fully function due to the neglect and the catheter pulling in air.

To get the new catheter 3 months ago, Work hours and money was lost. Now this recent neglect cannot go unnoticed and unpunished. WHO IS LIABLE FOR THESE RECENT CHARGES AND INCIDENT?

Your response is highly anticipated.

You have 7 days to respond to this concern. @ENCA, @SANEF, @DEPARTMENT OF HEALTHCARE, @HPCSA, @SA Renal society and all the voiceless South Africans which are going through all sorts of neglect from health professionals will know this inhumane treatment.

Regards

Tshepo Nkomo