TN
Tshepo N
Active since Apr 2018
12
Reviews
0
Industries
Reviews
12 reviews24 months ago
Ms Danelle Anthony a...
Ms Danelle Anthony assisted me well in reviewing my policy.
53 replies
41 months ago
UNPROFESSIONAL AND NEGLIGENT BEHAVIOR BY HEALTHCARE PROFESSIONALS AT THE GROENKLOOF DYALISIS CENTRE
I'm distraught and disgusted to report the neglect and poor service that your staff members are providing to us. My Wife has been dyalising for 8 years and yearly we are paying your Groenkloof branch in the region of R400k. Her catheter has been damaged and replaced too many times due to the neglect received from some of the nurses there and no one seem to care. On Friday 24 November 2022, Her catheter whis was replaced 3 months ago was *****ed with a needle and the unit manager advised that the Carter must be patched up using silicone. Notwithstanding the risks of infections. On the morning of 28 November 2022, my wife did not dialise for the required duration as her catheter didn't fully function due to the neglect and the catheter pulling in air. To get the new catheter 3 months ago, Work hours and money was lost. Now this recent neglect cannot go unnoticed and unpunished. WHO IS LIABLE FOR THESE RECENT CHARGES AND INCIDENT? Your response is highly anticipated. You have 7 days to respond to this concern. @ENCA, @SANEF, @DEPARTMENT OF HEALTHCARE, @HPCSA, @SA Renal society and all the voiceless South Africans which are going through all sorts of neglect from health professionals will know this inhumane treatment. Regards Tshepo Nkomo
0 replies
67 months ago
BUDGET INSURANCE CAN LEAVE A PERSON WITH A SOUR TASTE
Budget Insurance small dents value-added service is a fraud. I don't recommend the service to anyone. They don't cover dents( 3 or even a single dent that occurred as a result of hail damage) ~ things they never tell us when they are desperate for clients. The service I received was rubbish 1. delays in getting my claim assessed. It took about two weeks for the outcome 2. my claim is rejected and I was told to use the main insurance. 3. even if the vehicle had small dents that costs less than my main insurance excess. The lady who called me this afternoon added to my frustrations with Budget overall. She was rude and thought she would pull me by the nose. Budget sucks and by end of today, I would have found new insurance company as my money cannot go where it is not valued. Budget has failed me in many aspects, this is not the first time budget has treated me as if "I OWE THEM" Budget cannot even recover money from the third party that caused my other car to be written off... one year later they fail to assist me to fix the small dents on my new car. I have never claimed on this cover and here we are... SERVICE IS APPALLING AND DISGRACEFUL. I've been paying for the small dents and chips value-added service for over a year, I've never claimed but I'm not assisted. my money went down the drain for nothing. I want to also share this information with my friends as I don't believe there's value for money here and people need to know.
53 replies
68 months ago
Best Service Received
The Service center ladies are the best. They keep one updated with everything and they go the extra mile to listen attentively and assist even beyond the call of duty. They will never leave you hanging and worried. They are the reason my family and I keep on supporting Kia Silverton.
0 replies
68 months ago
Vehicle Claim pending for over a year now
Good day Hope you are well and safe. It’s been a year since my car was written off and the claim was administered by Budget Insurance. I’ve since heard from you on 13 October 2019. According to your letter attached, you mentioned that “As keeping you informed is important to us, we will provide you with a progress report on a quarterly basis (every 3 months) from date of this letter due to the nature of this claim.”. This has not happened please advise. You led us on to believe that you are efficient and you are thoughtful of our claim, please be upfront with clients and try to at least respect us and keep to your word. Prior to this review and an e-mal i have sent today. I've sent a follow up e-mail on 24 Janury 2020 and there was no response. A bit of an update won’t kill anyone. Kindly advise on the status of this matter so that it can be put to rest. Thanks
159 replies
70 months ago
MEDIPOST CALL CENTERS ARE NOT HELPFUL
To Whom It may concern I'm distraught and disgusted with the manner your Financial personnel work and deal with us. I've just been made aware that there are legal fees on my wife's account. I'm the main member, Medipost has failed to send me the invoices or statement and yet I'm receiving calls from legal and no one is telling me what I have to pay for AS THE SO CALLED MAIN MEMBER THAT YOUR CALL CENTRE REFERING TO. I will not pay for legal fees, unfortunately. Even AT THIS STAGE, I'M STILL WAITING FOR AN INVOICE/STATEMENT FROM MEDIPOST. The lady I spoke to at Medipost are very rude and are not even willing to listen to anyone. I will also send this through to GEMS and request that they remove this account, as there are many pharmacies out there, that can respect at least my money and in return provide me with the service I deserve. At least then I will not get an over supply; I will avoid delays of stock and invoices AND avoid rude personnel calling my phone as if they bought the ****** phone for me as it is the case with MEDIPOST.
53 replies
70 months ago
Unmasked Engen Garage petrol attendants must Fall
This Morning 17 July 2020, at around 6:55am on my way to drop off my daughters at school. I stopped at a Engen garage Performance Fuel P22 in Pretorius Street (1303 Pretorius St, Hatfield. I was approached by an unmasked patronizing petrol attendant (Lucky). Before i could roll down my car window, I requested that Lucky put on his mask, he rudely uttered a few words and then he walked away, and as he was walking away he was still having a lot to say. I then got out of the car to hear what was happening, Lucky shouted across the filling station that "people with masks will come and assist me". I looked for a manager and a reluctant Mr Makobe argued with me as i was insisting on seeing the Manager. The manager who looked down on me and didn't even reveal his identity or even ask for my identity told Mr Makobe to assist me. This is a principle and integrity matter, i expected the manager to treat this matter with the respect that it deserves and not brush me off. at about 07:13, when i was eventually assisted by Mr Makobe, another unmasked petrol attendant, waltzing towards me with his piece of sandwich in his hand and while chewing he asked "if i needed help". On the day we as South Africans woke up the news that the country's Corona Virus statistics are lingering around position 6 on the global stats. This should be alarming to Essential Services, civilians and Companies. The President indicated in his address to the name, "that we should be our brother's and sister's keepers". I'm still distraught and disgraced at the fact that our brothers and sisters are refusing to heed the call. I demand a written apology from Engen Garage and in particular Lucky must also write provide his sense worth to his understanding of the current affairs and the seriousness of this pandemic. I'll be also sharing this inhumane, horrendous experience i received at Engen garage Performance Fuel located on the N4 in Pretorius Street (1303 Pretorius St, Hatfield) on all social platforms and Radio stations in the afternoon until this matter obtains the respect it deserves.
0 replies
Review Distribution
5 Star
4 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (66.66666666666667%)