Stale chips

Good Day,

Trust you are well.

Please see below, in my expressed opinion, the experience I've had with your product.

I would like to bring to your notice that we are deeply disappointed with 2x 150g of your products that we purchased (Barbeque flavored Snappers). We generally enjoy them, however of recent we noticed on 2 separate occasions, the decline in quality of the above mentioned product. The chips are not fresh, not as crunchy, because it's stale and the flavor seems sour to the taste buds. I must be honest, this wasn't a very pleasant experience and seeing that this was our 2nd experience, I felt the need to bring this to your attention so as to avoid a recurrence. We are not satisfied at all with this product & despite the date printed on the packets, it tastes as if these chips are old and expired. As a consumer, I feel that our money is being wasted as we did not have just one isolated incident. Please may I ask that you implement measures in improving the quality and longevity of your products.