A new store with the same old bad habits

Newly opened store & service is already terrible. Managers are nowhere to be seen until a cashier runs to complain about a customer raising his/her voice in the store. Floor staff are rude & arrogant - bumping into customers in the isles without apologizing & display an attitude as if they're doing you a great favour by assisting you. Cashiers are slow, lazy & arrogant. They tell you they cannot help you as they already cashed-up, or you can only pay exact amount as they don't have enough chang to give. Others will simoly ignore you and attend to other matters, then run to management complaining of customers raising their voices. Manager tries defusing the situation, making the customer seem at fault whilst favoring his *********** cashiers. Manager fails to understand the customer was being pushed from pillar to post & raised his/her voice as a result. Manager justifies cashiers behaviour by saying if a customer isn't helped it's probably because they are busy as they are a newly opened store - after being asked if being too busy justifies a customer being pushed from pillar to post, he says he will not allow customers to be rude to his staff or raise their voices in the store. He was then told (by the customer) tha his staff must grow up & stop running to him like cry-babies & that (manager) needs to be more active and visible on the floor so there will be no need for customers becoming vocal about staff's behaviour towards them. Also, if there is only 1 manager & he is unable to oversee his entire store all by himself, then he needs to hire more people to oversee his store, manage the cashiers, train the staff, etc.