BAD SERVICE

I have just phoned the call Centre you know the lady made me feel like I irritate him . I wanted to ask questions and I could hear she cannot wait for me to hung up . I'm so disappointed abut her treatment .I even asked her to be patient but I was irritating her . Please ask her to fix her attitude and remind her that she works with different people and learn to be kind .I would like her to tell me what did I do to irritate her because I was so kind to her. I USED NUMBER 011501 TO CALL