False adverti*****t and pathetic client service - avoid WEST Cafe, Hazelwood, Pretoria

We previously visited WEST Cafe in Hazelwood, Pretoria to enjoy their Wednesday night pizza special. Last Wednesday we wanted to visit them again but first checked that the special is still on, via an Internet search, before going to the restaurant. Before ordering, we enquired whether the special applies to all pizzas on the menu. The waiter did not know and went to enquire from the manager. When he returned, we were simply informed that the special and menu had changed earlier that day and will no longer apply. Based on the principle of false advertising and refusing to fall for such a trap, we left the restaurant, just paying for a hot chocolate that one of us had already started drinking. We voiced our unhappiness to the waiters yet no attempt whatsoever was made to accommodate us, based on WEST Cafe's false adverti*****t efforts. The only concern of the various waiters standing around was whether or not we had paid for the hot chocolate. How pathetic! I have not experiences such bad customer service in a long time. In the current economic time and competetitive world of the restaurant industry, one would have expected a different approach from a company that would like to grow. I will most certainly not visit WEST Cafe again. Luckily, 23rd on Hazelwoord welcomed us with open arms and even made a special plan to organise a table for us, even though they were fully booked.