Incompetence personified

Took in my xt-4 for repairs to my hot shoe, assumed it had been properly tested, the hot shoe was fixed and yet my sensor was shaky (A new, very problematic issue). Took it back in, received it, asked after the issue, got a very vague answer in return. Tested it myself and the issue was still there. It has now gone in for the third time, this time I did receive feedback (Communication during every repair process is non existent until the repair has been completed thus far) was told it was being tested, then received word it would be delivered today, great! Well its 17:00... No camera. I phoned at 14:45 looking for feedback, apparently there was a conference, phoned 2 hours later, Latifah is no longer present.

I have given ample opportunities for Fuji South Africa to do a decent job, adore the brand itself but the repairs? *******

Update: I have received my camera, graciously packed with not even a slither of care. Lens on battery in and still the SAME issue, it took me 2 seconds to see. I'm not quite sure what degree of incompetence it takes to repair a camera "test it" and not see a shaky sensor, an issue I didn't even have until a repair on my HOTSHOE was done.

Don't buy a Fuji and if you do don't dare repair it at their premises.