TERRIBLE CUSTOMER SERVICE FROM FULL HOUSE ATLANTIS WESTERN CAPE

This is the worst customer service I have received. I purchased a Playstation that cost R15 999 and this was payable over 6 months and I still had to pay a delivery fee of R650 on top of that.

On purchasing the Playstation I was told that I would get 2% cash back once payment was completed and 2% for payment on time.

I have now completed my payment and despite numerous emails and whatsapp messages I still havnt got clarity about this cash back.

I have had to call the sales lady that I purchased the Playstation from and despite her friendliness has never got back to me, I have been the one to whatsapp her daily with her promises of her getting back to me.

I find this terrible as I have paid almost R20 000 and the least I expected was efficient customer service