Filthy environment

Hi, So my husband and I visited fun valley pleasure resort for the weekend.the first redflag should have been when we called the number on their website and we were blatantly ignored upon wanting to enquire.

Secondly when we arrived at the resorts entrance we were met by a gentleman and lady (the lady whom we later found out is the manger)i asked why nobody answers the phone when we call or send messages and both of them laughed it off as if I was not serious.

We then got to our room,and the toilet seat is broken!

We then decide to head out to the swimming pools,and ALL the pools at the resort is GREEN and slimy inside,as though it was a toilet! My kids literally counted 3 frogs in one pool!

The paint in the pool is rusted and the water was been filled until midnight in the private pools area,beside there been little to no water the whole day,that pool too was slippery and slimy inside

We decide to just sit outside the pool and braai,to our surprise, the workers there decide to cut the grass and leave the grass bundles and cuting tools everywhere before leaving!these same workers decided to slaughter an animal head right next to us and left the table used to cut their meat on filthy and full of animal blood!!!

So now not only are we surrounded by loose grass laying around but also a bus full of flies around our food !!

When i enquired from Emmanuel(the supervisor)who works there,he assured me he will sorted out our queries but never did!!

When we got back to our room,the cupboard doors were falling off and there was an old bath filled with dirt and old used alcohol bottles standing right next to our chalet

When my husband decided to take a bath,the water didn't want to drain out from the bath after he's bath!!!!!

We took pictures of EVERYTHING as our proof. By the way

You guys are Pathetic for taking our money upon arrival knowing very well what condition the place was in that weekend, and nobody even had the audacity to refund us atleast a portion of our hard earned money that u thru down ur drains!! . DISGUSTED IS AN UNDERSTATEMENT!!!

And I'll be sure NEVER to return there again and also to make sure ppl know what is happening there