Review ofFundi
Fundi
1.5|27 reviews
Responds in 71 hours 29 min
LT
Lilian T
1 reviews | Active since Member
22 Jan 2026, 12:24
Paying for Studies That Never Happened: Horrible service received from FUNDI
I am extremely disappointed with the service I have received. My studies were cancelled July 2025, yet I am still being charged. In fact, four months’ worth of fees totaling R6 697.44 was deducted from my account, despite the cancellation. I have contacted your call centre multiple times to resolve this issue, but I have received no assistance or resolution. Now i am being harrased because the debit order did not go through. ( For what am i paying if studies was cancelled with Regenesys)
I am requesting that the amount of R6 697.44 be refunded back into my account immediately. It is unacceptable to continue charging for a service that has been cancelled, and the lack of support from Fundi has only added to my frustration.
This matter needs urgent attention, and I expect a prompt resolution.
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Replies (56)Fundi's replyOfficial
23 Jan 2026, 07:09Hi Lilian,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
Best regards,
Fundi's reply23 Jan 2026, 07:09
Official
Hi Lilian,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
Best regards,