1 reviews | Active since Member
Where shall I begin? I bought a TV stand from this company, via Takealot. Everything looked so nice and the price, was quite good, but then, my parcell arrived.
Firstly, the assembly chart does not match the parts that should go together. Certain parts that are supposed to go together on the assembly chart, are mixed up, when it comes to the actual assembly. Secondly, the manufacturer should have drilled ALL the holes required, to assemble the whole unit. LEt me explain. I do not having experience in hanging doors using these new type of hinges and battled to get the doors hung. They eventually do align 100%. Thirdly, the doors of the stand, swings too far inwards. This problem can be overcome, by magnets, onto which the doors can close, but they only supp**** one magnet and one metal plate, that goes on one of the doors. Therefore, the door that does not get a magnet, is still swinging in too far. I have contacted them now and the assistant said I should mount the magnet between the two doors, so it can stop both doors, from swinging in too far. Logically spoke, I should then cut the metal strip in half and fit the two pieces on the doors. Duh!!! Fourthly, the unit comprises of two parts, that can slide in and out, to expand the stand - make it longer - or to make it shorter. There is nothing that prevents the paper thin layers that the unit are covered with, from picking up scratches and even tears, when expanding or compacting the unit. Fifthly, the whole thing sags in the middle. I had to put spacers under the feet, to try to get it sort of level.
Conclusion: Even though the unit looks very nice on the pictures on Takealot, I am very disappointed in the end. After reading the reviews of Artisan Furniture I will definitely not purchase anything, even on Takealot, that has been supp**** by them.
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