Cheat! Pls dont trust them!

This guys are thugs...we online ordered a set of couch which was promised to be a high quality stuff but it started wearing and tearing sooner than we thought...they gave us 5 years warranty but only after 3 months or so the couch cushions etc became so dilapidated that we are now thinking of buying another set. These guys dont respond to calls and they are least bothered about any thing. Dont trust them. They are bunch of useless rookies. Instead gp to some reputed stores. We have already lost our hard earned 7500 rands :(