1 reviews | Active since Member
I dealt with Wayne at Furniture Basket and received "above and beyond" service from him. Even though we gave him different specs for the furniture we ordered, for instance a different seating arrangement and higher chairs than normal for an elderly person, we received the furniture 3 days before the due delivery date. Not only that the quality of the upholstery was excellent and the frame sturdy. After reading the other reviews on Hello Peter, I was very nervous to order from them, but they required NO upfront payment not even a deposit, so I went ahead and placed the order since I had nothing to lose. My furniture was delivered 3 days early in perfect condition, the only thing I said to Wayne was that the chair seat were a little too firm. He immediately said that they had used a high density foam, but could change it to medium density if I preferred that. He returned the next day with medium density foam and replaced the foam in the seats. Bearing in mind that the delivery address was 200 Km away from their shop and that I never specified before what foam I wanted him to use, I think that that action on his behalf proved that he wants his customers to be happy before they pay. When I had to make the payment it was an absolute pleasure for me to do it. I would HIGHLY recommend them. Thanks Wayne - you are a star!
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