Customer blackmail

Steer clear from Furniture King in Umgeni Road and - Durban . In my experience, the manager - Marvin, conducts business in an underhanded manner and the goods are over priced. They offer damaged goods at a fraction cheaper than brand new items. On 11/02/2015 I phoned Furniture King to see if they have demo chest freezers for sale. An employee ('Shoes') told me they have one, and I can come collect on Sat. Marvin (manager) then contacted me and I was told If I don't collect the fridge by the following day lunchtime , he is selling it to another customer, even though I was the first to enquire and told to collect Sat! This is nothing short of blackmailing a customer! When I told him this, he blamed his employee and said the employee had his facts wrong, they deal on a 'first come first serve basis' . The customer is not liable for poor management!, besides the fact that this 'blackmail' business conduct of Marvin is unethical. I then offered to do an immediate eft with proof of payment, which was still not good enough for him. Marvin proceeded to be rude and arrogant. He conducts business in a very cunning way and treats customers like dirt for overpriced goods.