Delay in delivery

I swear, It's my last time buying from them! Absolutely unprofessional. How can you wait a whole week for a base, a base! I never said I want them to make a base for me, I said I am buying a base. There is a huge difference in that. Now my guests have to sleep on the floor. All their warehouses are out of stock on something they put on sale. How does that make sense? When you call them they don't give you a proper answer. I just want to cancel my order and go buy a bed set somewhere else!