Be Careful Of Poor Quality and bad service

I did not want to go this route but after 2 months on fights and dealing with a company that is useless I thought it would be fair to warn people out there to be careful when dealing with this company!

If I could give zero stars I would. I have never in my life dealt with such a *********** company like this one. The salesman did a good job but after that it's been a nightmare dealing with them. After having promised to deliver my lounge suite on the Tuesday I was told at 4pm in the afternoon they called on my partners phone for another woman to answer and to tell them I indicated they could deliver the Friday! As indicated to the salesman I needed it the Tuesday as I did not have another set. After a long fight with Mark and me requesting a refund I was promised to have my set the following morning with a R1000 discount.

Not even 1 month later I had a issue with the couches and called them, I was told I should wait till the new year and they will collect the set then take them to the factory and fix them, however I will have to wait 3 weeks! I of course did not agree to this as where would me and my family sit for 3 weeks? On the floor? After a fight they agreed to replace the set in the new year.

The new set arrived 26 January 2024 only to have issues again with the new set on 11 February 2024. Again it was not a month old. They indicated they will send a guy out in a weeks time to fix it which I feel is not acceptable. I've paid money for NEW couches and now they must be fixed and they not even a month old. Never mind this is the 2nd set with the same problem which tells me the problem lies with the manufacturer.

I feel this is absolutely bull. If you pay for someone you expect it to be in proper working order. After receiving 2 sets which were new and both have issues tells me this is poor quality. I want my money back so I can buy from a company that can give me the quality and service I paid for

Again I was promised to be called by the owner Mark and have not received a call. Empty promises