Do better FORD

The service i have received from FORD has absolutely been the worst I have ever experienced. When I 1st bought my car - within the first few months the engine light came on and they had to replace the catalyst. After my catalyst was replace by Ford Toti - my aircon just stopped working - after complaining they finally repaired the aircon which was working before the dealership worked on my car. I have never missed a service and I’ve only repaired by car by Ford - NO ONE ELSE Recently my oil light came on - after taking my car to Ford Toti yet again - they advised that they need to replace the engine because the engine got damaged due to the oil pump being blocked with rubber. The quote came to R120 000 - my extended warranty does not cover the full amount – I still need to pay R80 000 I called Ford Umhlanga 3 times yesterday requesting to speak to the manager because they service my car the last time – I’m still waiting for a call back. FORD SA please can you have a look at the report and contact me ASAP