ZERO STARS - PATHETIC SERVICE

Please do not use this company, they should close their doors immediately.

I have taken my vehicle in for an oil leak and sensors that was activating all on its own. Ford Amanzimtoti took the vehicle in and came back with an astronomic price to fix the oil leak. R55000.00. I have spoken to the manager and the incompetant service guy called Ershin. They explained to me that this needs to be done to rectify the oil leak and the Sensor problem. I have asked them to know if everything will be correct after this fix and their answer was yes.

So knowing that they are the agents i gave them the go ahead. 1 week later they called me to say the vehicle is fixed. Once paid and driving the vehicle back to my house i noticed that the oil leak is still there. I contacted them and they said i should bring the vehicle back. The following day i took the vehicle back. The outcome was there was "another oil leak" and that it would cost additional R21000. I exploded and said i will not pay the amount as the vehicle was in for an oil leak and that should have been rectified first time.. seeing that the oil is still leaking from the same spot where they worked before. Once i had the vehicle back the second time, i saw that it is still leaking at the same spot. Took my vehicle back now for the third time. After two weeks of my vehicle in their possession, they contact me and said now the head cylinder is leaking and it would cost an additional R60 000 to fix. I have refused as i have already paid for a leak that was there and still is there. I have contacted Miosa and i have handed it over to a legal team who will fight this. Please do not use this company as they do not know when it is day or night time. Absolutely pathetic for a so called "Agents" company.