Bad customer service - Parts

On the Saturday 7th of May, I ordered a part from Fury Haval Woodmead. A Right Fog Light Cover for a H2. I was assisted by Aubrey. He said he's system is down and he will call me when it's back up. The day ended and he didn't call me back. Monday the 9th, Tuesday the 10th went and he didn't call me back. Wednesday the 11th,I call him to follow up and he still had not checked if the part is in stock. Once again he says that he will call me back. Today's is the 24th,he never called me back.

Such terrible customer service 😢. I needed the part as my car was being repaired.