FG
Fury GM Woodmead
Claimed Business
FG
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLL
Lorato L
1 reviews | Active since Jan 2020
24 May 2022, 04:23
Bad customer service - Parts
On the Saturday 7th of May, I ordered a part from Fury Haval Woodmead. A Right Fog Light Cover for a H2. I was assisted by Aubrey. He said he's system is down and he will call me when it's back up. The day ended and he didn't call me back. Monday the 9th, Tuesday the 10th went and he didn't call me back. Wednesday the 11th,I call him to follow up and he still had not checked if the part is in stock. Once again he says that he will call me back. Today's is the 24th,he never called me back. Such terrible customer service 😢. I needed the part as my car was being repaired.
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Lorato L
1 reviews | Active since Jan 2020
24 May 2022, 04:23
Bad customer service - Parts
On the Saturday 7th of May, I ordered a part from Fury Haval Woodmead. A Right Fog Light Cover for a H2. I was assisted by Aubrey. He said he's system is down and he will call me when it's back up. The day ended and he didn't call me back. Monday the 9th, Tuesday the 10th went and he didn't call me back. Wednesday the 11th,I call him to follow up and he still had not checked if the part is in stock. Once again he says that he will call me back. Today's is the 24th,he never called me back. Such terrible customer service 😢. I needed the part as my car was being repaired.
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Aneshrie K
1 reviews | Active since Jan 2020
18 May 2022, 11:26
Poor Service
Services took 11 days to do a diagnostic test and no report. They just told me to replace my engine that is 6 years old. No communication, pathetic having to constantly call. Finally had to get a tow truck and fetch my vehicle myself.
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Aneshrie K
1 reviews | Active since Jan 2020
18 May 2022, 11:26
Poor Service
Services took 11 days to do a diagnostic test and no report. They just told me to replace my engine that is 6 years old. No communication, pathetic having to constantly call. Finally had to get a tow truck and fetch my vehicle myself.
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Ernest M
1 reviews | Active since Jan 2020
28 Jun 2021, 13:26
Magnificent service
Lyle Rademeyer @Fury ford woodmead. Great service . Keep up the good service and professionalism you provide in writing and making sure correct part is ordered. You are a star chief. Big up.
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sathyam C
1 reviews | Active since Jan 2020
24 Oct 2020, 05:31
Fury GM Woodmead Are Awesome!
Last month I visited my local GM delearship, Fury GM Woodmead, to browse new GM vehicles,and I was very impressed with their dealership. Their showroom was spotless and their cars were clean and sparkling. Their sales team are very polite and eager to assist you too! I got an amazing deal on my trade in aswell. I am very happy with my new car, and you should try out the Fury GM Woodmead dealership.
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sathyam C
1 reviews | Active since Jan 2020
24 Oct 2020, 05:31
Fury GM Woodmead Are Awesome!
Last month I visited my local GM delearship, Fury GM Woodmead, to browse new GM vehicles,and I was very impressed with their dealership. Their showroom was spotless and their cars were clean and sparkling. Their sales team are very polite and eager to assist you too! I got an amazing deal on my trade in aswell. I am very happy with my new car, and you should try out the Fury GM Woodmead dealership.
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Nobuhle D
1 reviews | Active since Jan 2020
23 Oct 2020, 10:57
Complaint about extremely late delivery of parts
We purchased some GWM parts and paid for them on 4 September 2020. We did not receive any update and attempts to call you have been futile several times as the line is not picked once transferred to their extension until we sent a complaint on the 11th of September. This poor customer service was the same experience at the time of inquiring availability of the same parts through you. Nevertheless, being a Fury Woodmead client from 2018, we proceeded to pay for the order hoping service delivery will improve. We were buying the parts for our business customer and some of the parts have not been delivered yet which has been detrimental to our business and has resulted in a substantial loss. This is so disappointing as we expected a quicker turnaround ( 3working days as mentioned when the purchase was made). Even more frustrating is the fact that we have to chase after Fury to communicate with us to let us know what is causing the delay. We still haven't received some on the parts in over six weeks. Frustrated Customer Nobuhle Dewah
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Nobuhle D
1 reviews | Active since Jan 2020
23 Oct 2020, 10:57
Complaint about extremely late delivery of parts
We purchased some GWM parts and paid for them on 4 September 2020. We did not receive any update and attempts to call you have been futile several times as the line is not picked once transferred to their extension until we sent a complaint on the 11th of September. This poor customer service was the same experience at the time of inquiring availability of the same parts through you. Nevertheless, being a Fury Woodmead client from 2018, we proceeded to pay for the order hoping service delivery will improve. We were buying the parts for our business customer and some of the parts have not been delivered yet which has been detrimental to our business and has resulted in a substantial loss. This is so disappointing as we expected a quicker turnaround ( 3working days as mentioned when the purchase was made). Even more frustrating is the fact that we have to chase after Fury to communicate with us to let us know what is causing the delay. We still haven't received some on the parts in over six weeks. Frustrated Customer Nobuhle Dewah
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Cindy B
1 reviews | Active since Jan 2020
19 Oct 2017, 12:45
Shocking rude and Unprofessional
My car went in for a service yesterday and I had the cam belt replaced. It snapped on my way to work. Took nearly 5 hours off work to get it fixed with not so much as an apology. They had the audacity to give the broken belt back saying here is your old belt! I said you put it in yesterday. The gent Yageshen was abrupt and had originally quoted me more than 3k until my husband got the price down. Does he think women are stupid or don't they even care. So disappointed with Fury Woodmead. I wouldn't recommend them
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Cindy B
1 reviews | Active since Jan 2020
19 Oct 2017, 12:45
Shocking rude and Unprofessional
My car went in for a service yesterday and I had the cam belt replaced. It snapped on my way to work. Took nearly 5 hours off work to get it fixed with not so much as an apology. They had the audacity to give the broken belt back saying here is your old belt! I said you put it in yesterday. The gent Yageshen was abrupt and had originally quoted me more than 3k until my husband got the price down. Does he think women are stupid or don't they even care. So disappointed with Fury Woodmead. I wouldn't recommend them
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Anonymous
1 reviews | Active since Jan 2020
12 Apr 2017, 06:02
Excellent service
<p>I bought a car from Fury GM Woodmead and got the most amazing service from the sales and finance team. The process was very effortless and in less than two weeks I had my car. Thank you </p>
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Puleng M
1 reviews | Active since Jan 2020
24 Feb 2017, 10:34
Misrepresentation!!!!!
<p>I bought a car at Fury Woodmead GM in December and Billy (GM Sales), advised me that the car was still within the service plan only to find out on the day of the service that "my"service plan has expired. I was never going to buy that car had I known beforehand. Mind you, the called me hours after dropping my car off to tell me that my service plan has expired. Where the hell am I supposed to get money they quoted without budgeting for it???</p> <p> </p> <p>They must just be honest with customers and never sugarcoat nonsense with lies just to make a sale!!!</p>
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Puleng M
1 reviews | Active since Jan 2020
24 Feb 2017, 10:34
Misrepresentation!!!!!
<p>I bought a car at Fury Woodmead GM in December and Billy (GM Sales), advised me that the car was still within the service plan only to find out on the day of the service that "my"service plan has expired. I was never going to buy that car had I known beforehand. Mind you, the called me hours after dropping my car off to tell me that my service plan has expired. Where the hell am I supposed to get money they quoted without budgeting for it???</p> <p> </p> <p>They must just be honest with customers and never sugarcoat nonsense with lies just to make a sale!!!</p>
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