They stepped up and replaced the badly made order

Management at Futon Dreams contacted me shortly after the complaint I wrote on this website a few months ago. They offered to replace the badly crafted bed base free of charge. The new bed base is great quality compared to the first one received. The timber has mitred edges and is sanded down properly. All the scr ews are in place, and none of them stick out dangerously, which is great. Hopefully Futon Dreams have permanently sorted out their production line.