Legal and binding commencement date before a quote - I think not!

Imagine a world where in order to get a quotation you are forced to give a verbal, binding commencement date before you are even told what the cost could be. Well imagine now more because this is what I have just experienced with Future wise. And they have no contact details on thei website either mind you so I could not even address this with management. The consultant I dealt with was lovely though and I completely understand that the procedure she had to follow has been given to her but under no circumstances is it OK to ask someone for a commencement date right at the beginning of a quotation process? Do you take us for fools?