G4S - a ruthless corporate company - who offered no assistance or sympathy to small companies during COVID

After contracting to G4S for 6 years to collect our cash, during COVID they cancelled our collection and have the audacity to charge us x2 months fees R10 000 for services never rendered, we have since cancelled all services with this company, as we have found them to be a ruthless corporate company with no sympathy for the pain small companies faced during covid, in addition management or accounts make no effort to their accounts