Bad service and refusal to refund on non-delivery

These guys are absolute criminals. I paid in full for a game that cost just under R800 with delivery. After weeks with no update, I email them with no response repeatedly. If you phone Azim on the store number he either doesn't answer or tells me some lie. I have been promised so many times that I would be refunded but nothing to date. I have been phoning them daily. Every day it's a different story, always with the just of it that the payment was made in the morning with some apology, this has been going on for over two weeks. At this stage, my calls are just being ignored.

Don't trust these guys.