unprofessional and a waste of time

Honestly the worst online supplier I have ever bought from. The product was non functional (commonly known as 'broken') and incomplete - shipped without a user manual so it was most likely second hand or perhaps an item that had previously been returned for being non-functional. The process took forever although I did get a refund eventually. Their online presence is unprofessional and seriously ***** (their website is a free wix website and looks like a 6 year old child slapped it together as a school project) and their admin system seems to be as useless as the products they ship because they sent correspondence to the wrong email address and If I didnt contact Makro i would never have known what is going on. my rating is one star but if there was a zero star rating I would have given that.