Poor and pathetic service in Parklands

This is for Gaia health and beauty clinic in Parklands, Capetown.. Such pathetic service I got from them in April.. I booked a mani/ pedi a week before.. On the 27th of April the, day before my appointment the phoned me in the afternoon to tell me there's no one to do my nails the next day.. Such **** and most atrocious service.. They didn't even apologize for this.. They said they didn't know their the****** will take time off.. I'm canceling my voucher with them