Service and quality drop

Item: Galito's
Rating: 1
Author: Adriaan L

At first the branch in Emakhazeni was good but since they went under new management the level of service has dropped, time is longer than before, quality of food in taste dropped and chicken is not cooked properly. They use to be more busy that Kentucky just next to them but currently u hardly see customers buying food there.

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Replies (56)

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Replies (56)

Galito's's replyOfficial

14 Feb 2026, 16:15

Good day Adriaan L We are concerned to see this review. It disappoints us to hear that your meal was not up to standard. Please would you tell us more about your experience by following this link https://galbrand.goreview.co.za/goreview-crm?revid=FSXqD49L to submit your details. We hope to hear back from you, soon. Big love, Galito's ❤️.

Best regards,

Galito's's reply14 Feb 2026, 16:15

Official

Good day Adriaan L We are concerned to see this review. It disappoints us to hear that your meal was not up to standard. Please would you tell us more about your experience by following this link https://galbrand.goreview.co.za/goreview-crm?revid=FSXqD49L to submit your details. We hope to hear back from you, soon. Big love, Galito's ❤️.

Best regards,