No Response from National Gambling Board

No Response from National Gambling Board despite follow ups I lodge a formal complaint with the National Gambling Board and was informed via email in December 2025 that their offices would reopen on the 5th January 2026 ,after which my complaint would be reviewed in 7 working days. I sent a follow-up email on Monday 26th January, yet I have still received no response, acknowledgement or update. At this point the review period has long passed. As a regulatory body,the National Gambling Board has a responsibility to communicate clearly and timeously with the public. The lack of feedback and accountability is extremely disappointing and unprofessional. I am requesting a formal response and a update on the status of my complaint as soon as possible