GAME 4U
2.4|170 reviews
Responds in 67 hours 55 min
MC
Milton C
1 reviews | Active since Member
06 Mar 2026, 13:59
Customer Support Poor, FALSE DELIVERY PROMISES
Do not buy from their online store if you’re in a rush. At checkout it says delivery will take 1–3 days for main metro areas, but that’s not true. I bought an item as a present, and here I am on day 4 the order still in prep stage...and im left trying to get through to them. Customer support is very poor. Had I known it would take this long, I would have just bought the item from Takealot instead. Really frustrating experience.
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Replies (53)GAME 4U's replyOfficial
09 Mar 2026, 09:52Dear Milton.
We sincerely apologize for the delay you experienced with your order. The extended timeline was due to a temporary stock allocation issue combined with courier scheduling delays — during peak trading periods, couriers sometimes face backlogs that affect our usual 1–4 day delivery window.
We’ve already resolved this matter and your order has been shipped out with an upgrade to overnight delivery at no extra cost. You can expect to receive it by tomorrow.
Your tracking number is: 9JRDKH.
We truly value your support and regret the inconvenience. Thank you for your patience — we remain committed to ensuring every customer receives their order promptly and with the level of service they deserve.
We sincerely apologize for the delay you experienced with your order. The extended timeline was due to a temporary stock allocation issue combined with courier scheduling delays — during peak trading periods, couriers sometimes face backlogs that affect our usual 1–4 day delivery window.
We’ve already resolved this matter and your order has been shipped out with an upgrade to overnight delivery at no extra cost. You can expect to receive it by tomorrow.
Your tracking number is: 9JRDKH.
We truly value your support and regret the inconvenience. Thank you for your patience — we remain committed to ensuring every customer receives their order promptly and with the level of service they deserve.
Best regards,
GAME 4U's reply09 Mar 2026, 09:52
Official
Dear Milton.
We sincerely apologize for the delay you experienced with your order. The extended timeline was due to a temporary stock allocation issue combined with courier scheduling delays — during peak trading periods, couriers sometimes face backlogs that affect our usual 1–4 day delivery window.
We’ve already resolved this matter and your order has been shipped out with an upgrade to overnight delivery at no extra cost. You can expect to receive it by tomorrow.
Your tracking number is: 9JRDKH.
We truly value your support and regret the inconvenience. Thank you for your patience — we remain committed to ensuring every customer receives their order promptly and with the level of service they deserve.
We sincerely apologize for the delay you experienced with your order. The extended timeline was due to a temporary stock allocation issue combined with courier scheduling delays — during peak trading periods, couriers sometimes face backlogs that affect our usual 1–4 day delivery window.
We’ve already resolved this matter and your order has been shipped out with an upgrade to overnight delivery at no extra cost. You can expect to receive it by tomorrow.
Your tracking number is: 9JRDKH.
We truly value your support and regret the inconvenience. Thank you for your patience — we remain committed to ensuring every customer receives their order promptly and with the level of service they deserve.
Best regards,