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Madidimalo T
1 reviews | Active since Member
26 May 2026, 07:38
Game Online + Polokwane
Horrible experience with their online shopping. Order was made over 10 days and to date no delivery. All I keep being told is that the order is being rebooked for delivery, and I am being told all this after I personally make follow ups, they don't contact me to inform me about delays. I have even requested to cancel the order and now they are telling me that the same store that has been failing to make delivery has to cancel my order, in order for me to get my refund. The same store that has been failing to book a delivery??
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Replies (1)Game's replyOfficial
26 May 2026, 09:55Hi Madidimalo, thank you for reaching out. I am so sorry to hear that there was a delay on your order. Kindly be advised that your query is with our senior team to assist you accordingly. The agent handling your case will contact you as soon as they have an update.
Best regards,
Game's reply26 May 2026, 09:55
Official
Hi Madidimalo, thank you for reaching out. I am so sorry to hear that there was a delay on your order. Kindly be advised that your query is with our senior team to assist you accordingly. The agent handling your case will contact you as soon as they have an update.
Best regards,