1 reviews | Active since Member
Garden City Motors Shelly Beach, the workshop has cancelled their agency agreement with Mitsubishi, informing me verbally that they will not service my vehicle any longer. They advised me to either go to Kokstad or Durban. This is highly impractical as one cannot just travel there, wait for up to 5 hours, have expenses on food as well as travelling, of which they will not pay for. I do believe that this is a breach of contract. If they are not willing to be an agent, why are they unwilling to complete the time period for current customers? There also is a Motorplan that needs to be honoured. Motorrite has indicated any approved technician or dealership can assist. I have already taken action to find a dealership that can assist. I do not think that their customer service is good. An e-mail informing clients is a proper way to handle the situation. I did not do anything to be in breach of the contract.