Horrible Service

Currently staying here and what a nightmare it has been. The male receptionists where so rude to me simply for asking them not to transfer me to housekeeping because housekeeping did not answer the phone the first two times I was transferred there, all i wanted was additional towels. Following day housekeeping didn't even bother cleaning my room after being out all day, then the supervisor has the audacity to ask me if I had put on a dnd sign on my door when I didn't. Also Nonhlanhla from housekeeping or the manager's office is rude. The staff here somehow lacks phone etiquette! They are so rude and need proper training.