Inferior product

Got your kink free 12mm garden hose from builders a week ago. Did not keep the receipt. The hose lasted a day before it burst. Builders refuse to do the honorable thing without proof of purchase. So now I sit with a R536 piece of rubbish. The hose that I wanted to replace, and have now returned to service is at least 7 years old. Just show how inferior the quality of products is these days. Service in this country will never improve because there is zero accountability. People think a guarantee/warranty or whatever fixes things but they conveniently forget about the cost the paying customer has to incur to replace/exchange a faulty product. Not that any of that helps me because any sort of guarantee is null and void without the little piece of paper that I'm supposed to keep for years. Lesson learned - stay away from garden master and builders