1 reviews | Active since Member
We booked our family getaway for a weekend and via Booking.com found Gardenia Boutique Hotel. The images on their website was breathtaking and we booked our accommodation. The images and or pcitures are deceiving and should be reomved from their website. This was our worst choice and it turned out to be a nightmare. The accommodation was extremely disappointing, the tiles on the floor were stained, the fridge did not work and leaked, the eanmel on the bathtub was pealing off, the mosaics in the shower were broken and had sharp edges which cut my foot, the duvets were damp, the breakfast was a meal for a baby and the dispenser for the cereal was broken. The aircon was not working in the room. The staff were unhelpful and unprofessional, displaying a don't care attitude.