BAD ACCOUNT EXPERIENCE

Thank you Gardmed for giving my 83 year old mom's account to Lannco, who added R417 to the amount of R583 so total R1000 from her sassa pension money. I hope you are proud of yourselves. What is the point of having medical aid if you are not prepared to submit the account to the medical aid (without informing the patient) and then hand it over to your associates Lannco for collection (some would call it exploitation). Totally unacceptable and shocking. Very sarcastic employees. Remind me to only deal with people who are fair and know how to deal with clients. Thank you. Will remember this bad experience. Oh... and next time tell your patient you will not be submitting the account to the medical aid and that they will be personally responsible for the account right from the beginning.