Garry Mann estates disaster

This is the real estate agent that takes care of our building Ines place Joubert street across medic clinic Vereeniging. Our gate is broken now for almost a week now. Coz of children playing with the gate remote open and close it a million times a day. The big matter here is you send email asking when is the gate going to be fixed. No reply. 75% of the tenants living here, are woman living ALONE. We have to climb out of our cars at night to open the gate and close it behind you. This is dangerous as you get mugged from behind. And what I don't understand is we pay levies every month. Why is there no money to fix this gate. And why does the children here not get discipline not to play with an electric gate motor