RUDE ASSISTANT AT GAUTENG DEPT. OF FINANCE

Oh my God!! I just called the Gauteng Department of Finance on the number ********** at 14h10, I wanted to make an enquiry about payouts and how far is the process. The guy whom I was transferred to was so RUDE. He even dropped a phone on my ear. He wanted me to provide him with a persal number and I asked him if an ID number could not work, HE JUST DROPPED THE PHONE. I needed information since I am not employed by government. How RUDE is that person, unfortunately I did not get his name. Can the Department please deal with their employees as I believe that no one could just make a courtesy call to them except to want information of the monies that they have to pay out. I am one of the people who are frustrated by the SLOW delivery of the Department; monies are kept in their account while the people are struggling with payments of children's school fees.