DO
Department of Finance
Unclaimed Business
Government & Ombudsman Services|1.5|2 Reviews (last 12 months)|This business does not respond to reviews
DO
Department of Finance
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Government & Ombudsman Services
#5NPS Score
0Unlikely
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1.5|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBS
Banty S
1 reviews | Active since Jan 2020
6 Aug 2025, 16:43
Pending Withdrawal
I think is high time, we all protest and go to FNB FINANCE DEPARTMENT because they don't attend to our complains at all and is really frustrating, please FNB look into your FINANCE DEPARTMENT because I have been calling since last week Friday to resolve a pending transaction that occurred on Friday 1st of August, 2025...ANYTIME I CALL, the customer service always say they haven't gotten a feedback from the FINANCE DEPARTMENT that they don't know what to tell me, and they said this was suppose to take 24-48hrs business day, today makes it 96hrs nothing has been done yet. Please FNB, attend to this issues because this is really frustrating me, I feel like committing suicide because now you guys just keep saying same thing for the past 4 days now...
Helpful (0)
|Replies (0)BS
Banty S
1 reviews | Active since Jan 2020
6 Aug 2025, 16:43
Pending Withdrawal
I think is high time, we all protest and go to FNB FINANCE DEPARTMENT because they don't attend to our complains at all and is really frustrating, please FNB look into your FINANCE DEPARTMENT because I have been calling since last week Friday to resolve a pending transaction that occurred on Friday 1st of August, 2025...ANYTIME I CALL, the customer service always say they haven't gotten a feedback from the FINANCE DEPARTMENT that they don't know what to tell me, and they said this was suppose to take 24-48hrs business day, today makes it 96hrs nothing has been done yet. Please FNB, attend to this issues because this is really frustrating me, I feel like committing suicide because now you guys just keep saying same thing for the past 4 days now...
0
Replies (0)V
J
Julia
1 reviews | Active since Jan 2020
14 Jul 2022, 10:52
I had excellent service from Quinton, he explained everything clearly, he was polite, and very patient with all the questions l asked this morning
I had excellent service from Quinton, he explained everything clearly, he was polite, and very patient with all the questions l asked this morning. I also had a discount on my premium. Thank you
Helpful (0)
|Replies (0)J
Julia
1 reviews | Active since Jan 2020
14 Jul 2022, 10:52
I had excellent service from Quinton, he explained everything clearly, he was polite, and very patient with all the questions l asked this morning
I had excellent service from Quinton, he explained everything clearly, he was polite, and very patient with all the questions l asked this morning. I also had a discount on my premium. Thank you
0
Replies (0)GP
mR
moteba R
1 reviews | Active since Jan 2020
23 Feb 2021, 17:06
INCOMPETENT SERVICE
Pension funds being delayed to be released , after Baragwanath HR department submitted death claim documents on the 05 November with a waybill number proving documents where sent and received, to this date no communication whatsoever GDF and GEPF regarding the payment of the Pension funds. No response to emails and the calls are not answered.
Helpful (0)
|Replies (0)mR
moteba R
1 reviews | Active since Jan 2020
23 Feb 2021, 17:06
INCOMPETENT SERVICE
Pension funds being delayed to be released , after Baragwanath HR department submitted death claim documents on the 05 November with a waybill number proving documents where sent and received, to this date no communication whatsoever GDF and GEPF regarding the payment of the Pension funds. No response to emails and the calls are not answered.
0
Replies (0)CD
MP
Matlhodi P
1 reviews | Active since Jan 2020
21 Nov 2018, 12:29
RUDE ASSISTANT AT GAUTENG DEPT. OF FINANCE
Oh my God!! I just called the Gauteng Department of Finance on the number ********** at 14h10, I wanted to make an enquiry about payouts and how far is the process. The guy whom I was transferred to was so RUDE. He even dropped a phone on my ear. He wanted me to provide him with a persal number and I asked him if an ID number could not work, HE JUST DROPPED THE PHONE. I needed information since I am not employed by government. How RUDE is that person, unfortunately I did not get his name. Can the Department please deal with their employees as I believe that no one could just make a courtesy call to them except to want information of the monies that they have to pay out. I am one of the people who are frustrated by the SLOW delivery of the Department; monies are kept in their account while the people are struggling with payments of children's school fees.
Helpful (0)
|Replies (0)MP
Matlhodi P
1 reviews | Active since Jan 2020
21 Nov 2018, 12:29
RUDE ASSISTANT AT GAUTENG DEPT. OF FINANCE
Oh my God!! I just called the Gauteng Department of Finance on the number ********** at 14h10, I wanted to make an enquiry about payouts and how far is the process. The guy whom I was transferred to was so RUDE. He even dropped a phone on my ear. He wanted me to provide him with a persal number and I asked him if an ID number could not work, HE JUST DROPPED THE PHONE. I needed information since I am not employed by government. How RUDE is that person, unfortunately I did not get his name. Can the Department please deal with their employees as I believe that no one could just make a courtesy call to them except to want information of the monies that they have to pay out. I am one of the people who are frustrated by the SLOW delivery of the Department; monies are kept in their account while the people are struggling with payments of children's school fees.
0
Replies (0)