Appalling Service

<p>I called in and spoke to a lady by the name Patricia to make an enquiry. Her line was very soft and politely I asked her to speak louder as I was struggling to hear her. She than rudely responded saying that that's how she speaks and there's nothing she can do about  it and that I should adjust my volume if I can't hear her. The tone of her voice and attitude suggested that she was unwilling to assist me</p> <p>I felt that as the "voice of the company" she could have better handled the situation instead of the appalling, disrespectful and disappointing manner. </p>