Gearbox repairs

Gearbox Exchange in Johannesburg is one of the worst companies we ever dealt with. The staff is rude. They never quote before starting repairs. They tell you your vehicle is being stripped but they are still riding around in it. We got the vehicle back worst than it was when we send it there for repairs. Returned it again for repairs and got it back with the same problem. Told us according to Agents gearboxes on this model car (Ford Fiesta 2010) sounds like that. Bought the car brand new and been driving it for 9 years and it never sounded like it does since being to Gearbox Exchange. Not even worth one star. Service is terrible.