Great service from Donovan and Debbie

I recently purchased 2 Geberit toilets and had a problem with one and I called the Durban branch but was treated rudely by Collette. But I then spoke to a manager by the name of Debbie and she was so customer orientated she saw that I was frustrated and urgently assisted me she sent a technician by the name of Donovan to my house he was very polite and very helpful, there was a technician by the name of Jaques who contacted me as he got my details from Colette who was also rude and stated first some first serve I am so glad I went through to Debbie and Donavan both of them are stars... Wish the rest of Geberit Durban could follow these two individuals...