Gemini Motor Spares - non existent customer service and/or response

I was referred to Gemini as they import genuine Toyota parts which i needed for a Toyota Landcruiser. I called, i called, i got through to accounts who transferred me to sales and waited and waited and waited. I was then cut off. This went on for an entire business day. I eventually connected with three of their Whatsapp numbers - +27 72 530 3607/+27 71 107 2286/+27 76 700 6241. Still no joy after sending VIN. pics, description of parts etc. I called in first thing the next morning and spoke to an Indian man. He told me they had my details and the salesperson i was dealing with would assist me. I then sent many messages to this salesperson and the other numbers, no response. After my rant, my conclusion is this, they dont care about customer service or about any customers. They rely on walk in trade which is a challenge if you are out west or in other areas as they only have the one outlet. I have no idea how they remain in business, but then again i suppose time will tell. I would not recommend this company at all. I eventually went to Goldwagen and although not necessarily original, i spent close on 10k for a Landcruiser 4x4 used for cross-border trips and i will continue to use the likes of Goldwagen and similar purely because they were prepared to take my call and efficiently respond with availability and prices.