Delays, excuses and bad service

Our initial experience with Gener8te was fantastic, we enquired about getting a solar geyser installed, their response was immediate, we were well informed and their pricing was very competitive. Happiness! <br> <br> But sadly when it came to doing the actual job we found ourselves extremely dissapointed! After a 3 week wait (with us having to constantly follow up) after placing our order, we were finnally given an installation date, besides arriving 3 hours later than promised, the two man team where not happy to be starting a new installation at 3 in the afternoon (their frustration was extremely evident) and were even missing parts for the installation. <br> <br> My husband later inspected their work after they had completed the job to discover the geyser was missing a geyser blanket (Paid R1000 for) there were wires everywhere and the drainage pipe was not even attached to the geyser.<br> <br> The sales contacts became very difficult to reach and did not return calls. After lots of excuses and passing the buck they have scheduled to return to do the job properly, lets see if they can redeem themselves.<br> <br> <br> <br>