TYRE AND RIM **** DEALINGS WITH KING PRICE AND GENERAL RISK SA

I have lodged a claim with King price for bubble on my tyre only for them to refer me to General Risk Administrators SA (Proprietary) Limited "GRSA" who apparently are administrating their claims. On Monday the 31 of July 2023 i was advised that my claim was received and i should request tyremart for a formal quotation on the tyre sought giving me the impression that the claim was successful, after they received the QOUTE for R4 800 which i was covered for R5 000 i was told that they decided to repudiate the claim without giving a repudiation letter despite my request and follow-up with King Price and GRSA for such a repudiation which gives the impression that the price of the tyre is the reason for the repudiation as they could have repudiated without the qoutation it doesnt make sense for one to request a qoute for something which is denied or repudiation which shows the bad faith dealing of both King Price and GRSA.

I have requested King Price for the repudiation letter but nothing is forthcoming despite calling them for more than 2 hours using my airtime, if was not dropped in the middle of the telecommunication i was put on hold for more than 10 minutes, now i am told to enquire with GRSA who is not my insurer as they have taken the stance to repudiate the claim without giving just reason and also referring me to a policy which i had never been privy to and still no copy is being provided of the said policy