Terrible aftercare service

It has taken me a while to find the words to write about my terrible experience. From the moment we started using Genesis and using the private midwife services everything seemed so amazing but the aftercare at Genesis is just terrible.

Firstly I really wanted the experience of having water birth but it was not prepared therefore I could not use the bath.

The night after giving birth not once did a nurse come to check how my baby and I were, we were given no advice on what to do my husband and I had to call the nurses. I was then given stilpane but I was not aware what medication it was as I was still out of it from the anesthetic which then resulted in it being passed. To my baby and she slept and did not want to feed. She then had low blood sugar and was force fed formula against my wishes. The worst part of my experience was the paeditrician, as we were leaving a nurse came running to us asking if we were aware that our baby has a tongue tie and we were so confused as it was the first time hearing of this. We demanded to see the paeditrician but she was too busy to see us. We then went back on the following monday to get her BCG injection, which by the way was not available at birth. The paeditrician insisted that she tokd us and I was probably "too out of it" to remember. We also did not receive anything from the hospital, no nappies, pads I even had to use my own linen savers for the bed. Honestly not what I had in mind and will not recommend to anyone. The only thing that I can say was amazing was the food and the lady who delivers it, she was so sweet and even broughy food for me when the nurses refused because we were already discharged.