Genesis Medical Scheme
1.8|172 reviews
MK
Monica K
1 reviews | Active since Member
15 Dec 2025, 17:14
Poor Contribution Management
Don't use this medical aid when you plan to retire.
André Roos had no empathy for my 60 year old retired father who was a loyal Genesis member all of his young years!
My father died in hospital because Genesis terminated his contract when he was being transferred from a salary to a pension payout.
Poor management contribution with no empathy towards retirement persons like Genesis manager André, will cost you your life when you need it most in your 60's
Will never recommend. Remember you will all get old and suffer from your wrong attitudes.
Not loyal to loyal members!
Helpful (0)
Replies (53)0
Replies (53)Genesis Medical Scheme's replyOfficial
17 Dec 2025, 09:33Firstly, please accept our deepest condolences on the passing of your father. We understand this is an incredibly difficult time for you and your family. We have tried to reach out to you, to understand the incident you referring to, as we have no record of membership for more than 2 years. Your sincerely Genesis Medical Scheme.
Best regards,
Genesis Medical Scheme's reply17 Dec 2025, 09:33
Official
Firstly, please accept our deepest condolences on the passing of your father. We understand this is an incredibly difficult time for you and your family. We have tried to reach out to you, to understand the incident you referring to, as we have no record of membership for more than 2 years. Your sincerely Genesis Medical Scheme.
Best regards,