G
Geniocase
Unclaimed Business
G
Geniocase
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMV
Mrs V
1 reviews | Active since Jan 2020
29 Jan 2024, 05:35
Unsatisfied
Hi all, I’ve ordered and paid 2 items from this company and have not received my items yet, it’s been held by customs and then send to the state warehouse and since then only receive correspondence of them finding out from their shipping department then arranging re delivery but not really then their investigating where the parcel is and asking their customer to be patience and still haven’t received my parcel, it’s been almost 3 months and still haven’t received my items nor received a refund which is ridiculous…I’ve been patient for almost 3 months and don’t ask much only to receive my parcel which I paid for.
Helpful (0)
|Replies (0)MV
Mrs V
1 reviews | Active since Jan 2020
29 Jan 2024, 05:35
Unsatisfied
Hi all, I’ve ordered and paid 2 items from this company and have not received my items yet, it’s been held by customs and then send to the state warehouse and since then only receive correspondence of them finding out from their shipping department then arranging re delivery but not really then their investigating where the parcel is and asking their customer to be patience and still haven’t received my parcel, it’s been almost 3 months and still haven’t received my items nor received a refund which is ridiculous…I’ve been patient for almost 3 months and don’t ask much only to receive my parcel which I paid for.
0
Replies (0)MV
Mrs V
1 reviews | Active since Jan 2020
29 Jan 2024, 05:34
Ordered, paid, no delivery.
Ordered and paid my order Nov ‘23 and still waiting to receive my order, it was received at customs where I send through all the relevant documents and as the customer then had to communicate wit the courier company daily seeing that they give no feedback from their side, then my parcel was send to the state warehouse after they assured me they have all the relevant documents and info, I then emailed the supplier Geniocase and was communicating back and forth with the last communication saying they are investigating what happened to my parcel even though the customs said when a parcel is sent to the state warehouse you will not receive it back, it’s been almost 3 months and think it should be resolved with much more urgency, I only want the items that I’ve ordered and already paid for…
Helpful (0)
|Replies (0)MV
Mrs V
1 reviews | Active since Jan 2020
29 Jan 2024, 05:34
Ordered, paid, no delivery.
Ordered and paid my order Nov ‘23 and still waiting to receive my order, it was received at customs where I send through all the relevant documents and as the customer then had to communicate wit the courier company daily seeing that they give no feedback from their side, then my parcel was send to the state warehouse after they assured me they have all the relevant documents and info, I then emailed the supplier Geniocase and was communicating back and forth with the last communication saying they are investigating what happened to my parcel even though the customs said when a parcel is sent to the state warehouse you will not receive it back, it’s been almost 3 months and think it should be resolved with much more urgency, I only want the items that I’ve ordered and already paid for…
0
Replies (0)